How toGames

How to Fix Xbox One Not Reading Disc

Since the Xbox One’s debut, “Xbox one not reading disc” has been a frequent issue. So how to fix Xbox One not reading disc? In some cases, the console gave the disc back, while in others, it made no move or gave any indication at all.

Since the inception of the Xbox One, this problem has existed. You might become aware of it after a few weeks or even a few days of use. The vast majority of consoles have this manufacturing fault, which is prevalent.

How to Fix Xbox One Not Reading Disc

  1. Use a different device or console
  2. Use Xbox One in an upright position
  3. Hold laser disk drive tray
  4. Clean CDs, DVDs, or Blu-Ray game disc
  5. Review Installation
  6. Reset console and Xbox one operating system
  7. Modify parental controls
  8. Repair Xbox One Blu-Ray disc settings
  9. Clear Mac address and persistent storage
  10. Change power modes
  11. Review DVD’s region
  12. Update and restart the Xbox console

Use A Different Device Or Console

Try playing the DVD or Blu-ray on another device or console instead of your Xbox One if it is having problems reading discs.

You’ll be able to determine whether the disc itself is the problem or the gaming console.

Naturally, your Xbox One is the problem if the disc functions on another device.

Check to see whether the “Xbox one not reading disc” problem has been resolved.

Use Xbox One In An Upright Position

Try to stack your DVD or Blu-ray disc on top of your Xbox One while it is upright. Wait until the disc is detected by the console.

Make sure the Xbox One doesn’t slide off after you have it upright. Check to see whether the “Xbox one not reading disc” problem has been resolved.

Hold Laser Disk Drive Tray

To fix the Xbox One not reading the disc issue, hold the disc tray in place for a few seconds (or a minute). This occurs as you attempt to insert the disc.

The manner of operation is manual. Furthermore, you should first hold the tray because your optical drive might have trouble closing.

Clean CDs, DVDs, Or Blu-Ray Game Disc

You might try cleaning it if the “Xbox one not reading disc” problem still exists. You should use a lint-free cloth to clean your DVD.

The cloth works best when it’s just barely damp. Make sure your hands are clean as well. Use a moist towel to wipe off the surface from the center to the edges. Ensure that you are traveling straight ahead.

Circular motions should be avoided because they will result in scratches. After cleaning the disc, give it some time to dry before attempting to use it with your Xbox.

Review Installation

  • From the Home screen, choose “Store”.
  • Enter “Blu-ray” now into the search field.
  • Activate the “Menu” button.
  • Select the Blu-ray Player app when it appears.
  • Choose between “Install” and “Free.”
  • You should be able to play DVDs and Blu-ray discs on your Xbox One game system after installing the application.
  • Check to see whether the “Xbox one not reading disc” problem has been resolved.

On your Xbox One, make sure the Blu-ray Player app is installed. If you don’t already have it installed on your console, you must do so.

Reset Console And Xbox One Operating System

  • Press the Xbox button on your controller and choose Profile & system to start the guide.
  • Go to “Settings,” “System,” and “Console info” on the menu.
  • Reset and keep my games and apps” appears after “Reset console.
  • You will remove the selected content from your Xbox.
  • Check to see whether the “Xbox one not reading disc” problem has been resolved.

As a final resort, think about resetting your console to factory settings if none of the previous methods we listed have worked.

Create a backup of your Xbox, choose “Reset,” and then choose “Keep my games and apps.” Your data and games are not impacted; only potentially corrupted system files are erased.

Modify Parental Controls

  • Go to Settings, then select Family.
  • Choose the Gamertag whose settings you want to modify.
  • Select “Privacy And Online Settings” from the menu
  • From the drop-down box, select “Change Settings.”
  • Make the necessary adjustments so that your DVD or Blu-ray disc can be played after that.
  • Check to see whether the “Xbox one not reading disc” problem has been resolved.

You can modify parental controls using your Windows computer. To accomplish it correctly, follow these steps:

  • Use a browser to access your Xbox account.
  • From the drop-down option, choose “My Account.”
  • Select “Security, Family, and Forums” after that.
  • Choose the internet security setting for the Xbox 360.
  • Choose the account for which you want to update the settings.
  • Make the appropriate changes.
  • Then select “Save.”
  • When your parental restrictions are repaired, check to see if the “Xbox one not reading disc” problem has been fixed as well.

Repair Xbox One Blu-Ray Disc Settings

  • Choose “Disc & Blu-ray” from the list of settings.
  • Ensure that 120Hz is chosen for use in the US. 
  • Make sure the 220Hz (or 24Hz) option is chosen if you reside in the United Kingdom.

By changing the Blu-ray settings on the gaming system, some people have been able to remedy the “Xbox One not reading disc” problem.

Clear Mac Address And Persistent Storage

These can occasionally cause “Xbox one not reading disc” problems.

  • Choose “Disc & Blu-Ray” from the list of settings.
  • Under “Blu-Ray,” in the “Blu-Ray” section, choose “Persistent Storage.”
  • Select the option to clear your persistent storage.
  • To fix the issue, it could be essential to clarify it numerous times.
  • Check to see whether the “Xbox one not reading disc” problem has been resolved.

Clear The Mac Address

  • on the Xbox One, and go to the Home screen.
  • Press the “Start” button after that.
  • Next, select “Settings.”
  • After that, go to “Network Settings.”
  • The next step is to look at the MAC address in “Advanced Settings” (Alternative).
  • Then choose “Clear” from the menu.
  • As soon as your console is off, disconnect all of the cords that are attached to it.
  • The process should take 5 minutes to complete. Reconnect the cables and then switch on your gaming system.
  • Check to see whether the “Xbox one not reading disc” problem has been resolved.

Normally, your Xbox One is programmed to automatically download content related to your Blu-ray discs. These components might also include supplementary features for movies, including snippets.

Change Power Modes

  • On the Xbox One, go to the Home screen.
  • Next, slide your cursor to the left to begin the guide.
  • From the drop-down menu, choose “Settings.”
  • Pick “All Settings” from the drop-down option after that.
  • Choose “Power” first, followed by “Power Mode.”
  • Select “Energy-Saving” from the menu.
  • Check to see whether the “Xbox one not reading disc” problem has been resolved.

Switch off your Xbox One hard

  • The Power button should be pressed and held for almost ten seconds.
  • Simply press the Power button to turn your Xbox One back on once it has shut down.
  • Verify the functionality of your DVD or Blu-ray disc.
  • Check to see whether the “Xbox one not reading disc” problem has been resolved.

Change the power mode on your Xbox One if it isn’t reading discs. Usually, issues arise while using the “Instant-On” power mode.

Review DVD’s Region

Blu-ray and DVDs can only be played in a few regions. The Xbox One can play discs that are sold in the area.

You must therefore seek up its area code. Region codes for DVDs are typically printed on the case. On your Xbox One, you might not be able to play content that you purchased in another region or country.

Your DVDs and Blu-ray discs won’t be able to be played. Play only games that comply with the laws in your area. Check to see whether the “Xbox one not reading disc” problem has been resolved.

Update And Restart Xbox Console

If you’re having trouble playing discs, your console might need to be updated because software faults can make them unplayable.

Examine the status and storage options.

  • Press the Xbox button on your controller and choose Profile & system to start the guide.
  • Select Storage from the drop-down menu under Settings > System.

If your Xbox’s hard disc has enough capacity, check for software updates and download them.

  • Make sure your Xbox is connected to the internet.
  • Press the Xbox button on your controller and choose Profile & system to start the guide.
  • Navigate to Settings > System > Updates on your console to install updates.

Restart The Computer.

  • Once your Xbox has received the necessary updates, try restarting it.
  • It can assist with a variety of issues.
  • Simply press and hold the Xbox button for 10 seconds, then press it again to turn your Xbox back on.
  • When it starts, make sure you are logged into the appropriate Xbox profile.

Does The Xbox Series X Disc Drive Work?

The Xbox Series X can play game discs from the Xbox 360 and Xbox One. You must install the Blu-ray Player app from the store on your Xbox Series X in order for it to play DVDs, Blu-ray Discs, and Ultra HD Blu-ray Discs for movies.

Are There Any Problems With The Xbox Series X?

The 4K Display can get damaged. When using HDMI 2.1 to play a game in 4K at 120Hz, a “corrupted image” notice will show up. Xbox players shouldn’t be alarmed because there haven’t been any reports of bricked consoles like there have with the PlayStation 5.

Is It Okay To Leave Disc Inside Xbox Series X?

The issue is that spinning the disc up during the disc eject mechanism’s operation might seriously harm the console’s internal components if you move the console while the disc is inside and dislodge it into an awkward position. If you leave the Xbox on for extended periods of time, it won’t get harmed.

Why Is My Xbox Not Reading Discs?

Hair, dust, and grime can enter your Xbox, leading to failed discs and broken internal parts. The laser lens is the most important part; if it gets dirty, it won’t read a disc and needs to be replaced.

Why is my Xbox not reading my game disc?

Holding down the Xbox button on the console for 10 seconds will do a hard power cycle. Press the Xbox button once more to restart the console after it has fully shut down. Retry with your CD. Check to see if the console detects it after a little while.

How do I clean my Xbox One laser lens?

Without opening up the Xbox, there is no way to clean the laser diode or any other internal components, thus we don’t recommend doing it yourself or having someone else do it. We might be able to fix the problem of the discs not reading correctly.

Can I replace Xbox One disc drive?

Replacement Blu-ray DVD Drive for Xbox One Model DG-6M1S Either your original drive’s board needs to be switched into the new replacement drive or the DVD drive needs to be “flashed” with your console’s security key. During installation, simple soldering is necessary. Installation by a professional is strongly advised.

How do you clean an Xbox One disc drive without taking it apart?

Get rid of any dirt, hair, or debris by wiping the area around the disc drive with the microfiber cloth. After that, gently clean the area surrounding the opening (or disc drive tray) with the soft-bristled brush, then use the can of pressurized air to blow out any particles that are difficult to reach.

Is the Xbox One disc drive married to the motherboard?

In ALL Xbox One S consoles, the motherboard and disc drive PCB (disc drive board) are coupled or “married,” hence the PCB from the damaged drive must be transferred to the replacement drive.


Xbox One not reading disc is a common problem. How do you solve it? Switch to a different console or device. CDs, DVDs, or Blu-ray game discs that are clean. Hold the laser disc drive tray still for a little while.

Restart and update the Xbox system. Make sure the Blu-ray Player software is installed on your Xbox One. You must install it on your console if it isn’t already there. Verify that the “Xbox one not reading disc” issue has been fixed. Utilize your Windows PC to change the parental restrictions.

Go to the Home screen on your Xbox One. Select “Disc & Blu-Ray” from the settings list. Your Xbox One’s power mode may need to be changed if it isn’t reading discs. Verify whether the “Xbox” is working.

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